Update on how to communicate mask requirements to members

Post date: Nov 17, 2020 4:26:53 PM

Team,

We need to be giving friendly reminders to everyone coming into the facility that is not a wearing a face covering. We have removed the "when social distancing is not possible" part of this communication as it leaves too much room for interpretation. The message we need to deliver at the desk is now "Please wear a face covering when entering, exiting and moving throughout the facility."

If a member asks "Do I need to wear a face covering when I exercise?"

We need to respond with "Please wear a face covering throughout the facility."