How to instruct members to register for MX4 classes

Post date: Sep 22, 2021 5:48:55 PM

After the free trials for MX4 are done, members will purchase individual class sessions or session packages at the Member Service desk if they would like to attend the MX4 classes. This will all be done through Daxko similar to registering for Personal Training, Sports, Swim Lessons, etc. Once the member has purchased their session(s) they will redeem those sessions at the start of the scheduled classes with their personal trainer when they check in. The trainers will keep track of their sessions and let them know if they need to purchase more. We can also see how many sessions they have redeemed under the Registrations tab on the member's profile. 

Once the member has purchased their sessions they need to register for each class the would like to attend either through our website or our mobile app. If they want to attend a 12:00 PM class one day and 5:30 AM class the next that is totally fine but they have to preregister for each class. There are only 8 spots available per class time so if they do not register ahead of time there is no guarantee they will get a spot. Registration opens 24 hours before the scheduled start time of the class. We do not allow registration any further ahead to prevent people from booking out weeks in advance and forgetting about it which would prevent someone that wanted to attend the opportunity to do so. Instructions for how to register are below. 

Step 1: Go to bismarckymca.org or open the Daxko mobile app

Step 2: On the Webiste go to Programs tab and choose MX4. On the Daxko App click the schedules tab

Step 3: Click Sign up next to the class time you want to register for

***Note*** Class registration opens 24 hours before a classes scheduled start time and closes one hour before its scheduled start time.  If a class is full and someone wants to register still they will be put on a wait list.  If someone cancels their registration, an email will automatically be sent to the first person on the waitlist informing them a spot has opened up.

Step 4: If they have not created a log in yet (this is different from their login for registering for youth sports, swim lessons, etc.) they will need to click "Create a Login" in the pop up window. They will enter their first and last name, email address, a password and confirmation of their password. Instruct them to save the password to their device. We cannot reset passwords at the desk for Group Ex Pro. Only Kenton will be able to help them with that if they get locked out. 

If they have an account created already, they can click Login, enter their information and then click "Reserve a Spot". 

We cannot register anyone for these classes. If they are having difficulty registering they need to be transferred to Kenton Manhart at extension 720.