Membership Upgrades
Post date: Sep 20, 2022 7:59:41 PM
Remember staff does all UPGRADES at the desk while members are there. Be sure to have them fill out a change form, make the UPGRADE changes, and charge them for upgrades that apply, for the rest of the month by using the prorate calculator (we do not round anymore, process the exact amount that it calculates).
Downgrades, Jennifer Keller does.